Support & FAQ

Everything you need,
nothing you don't.

Cadara is built to be obvious from the first tap — but it does a lot underneath. Here's how all of it works, in plain language. Can't find your answer? Message us and a real person replies.

1

Add a medicine

Name it, set the strength, pick the times. Cadara helps handle the rest — fractions, cycles, liquids, all of it.

2

Open the app

Today's doses are right there. One tap marks each one done. No menus to dig through.

3

Get reminded

If a dose slips, Cadara is designed to keep nudging gently until you mark it taken or the day ends — not just once.

Getting started

Adding your medicines

How do I add a medicine?
Tap the + button at the bottom of the screen. Type the name and strength (like “500 mg”), choose how often and at what times you take it, set how much you take, and tap Save. It appears on your Today screen at its first dose time.
Medicines
Metformin
500 mg · 8:00 AM
Vitamin D
1000 IU · 8:00 AM
New medicine
NAME
Metformin
STRENGTH
500 mg per tablet
TIME
8:00 AM
Tap +, then fill in the details
How do I add a pill I only take part of (½ or ¾)?
When you set the dose amount, tap + or — for pills it steps in quarters, so you can pick ¼, ½, ¾, 1, 1¼, and so on. Cadara then shows it in plain words like “take ¾ tablet,” kept separate from the strength so the amount and the milligrams never get mixed up.
Dose amount
How much do you take?
½ tablet+
Steps in quarters for pills
Dose amount
How much do you take?
¾ tablet+
Shown as “take ¾ tablet”
Tap + for ¼ steps
How do I add a liquid, eye drops, or insulin?
Choose the liquid type when adding. You enter the concentration and the dose in millilitres (it steps in small amounts), and you can record the day you first opened the bottle so Cadara can warn you when it should be thrown out — see “first opened / puncture date” under Cabinet below.
How do I add an as-needed (PRN) medicine?
Set the schedule to as needed. It won’t nag you at a set time — instead it sits in a quick “as needed” spot so you can log it the moment you take it, and it still counts toward your supply and shows in your history.
How do I set a medicine for only certain days, or a cycle?
When adding, pick specific weekdays, an “every few hours” interval, a monthly day, or a cycle like 21 days on, 7 days off. Cadara only reminds you on the days it’s actually due — off days stay blank and never show up as a false “missed.”
How do I add a medicine for a set number of days (a course)?
Give it a start and end date — handy for a 10-day antibiotic. After the end date Cadara stops reminding you automatically and won’t mark the days afterward as missed.
Do I need an account or the internet?
No. There’s no sign-up and no login, and reminders work fully offline — everything is scheduled and stored right on your phone.
Reminders & notifications

Reminders that keep following up

How do I mark a dose as taken?
On the Today screen, tap Take Now on the dose. It turns green and is logged with the time. That’s the whole job — one tap.
Today
DUE NOW
Metformin
500 mg per tablet · 8:00 AM
Missed dose — still here for you
Today
DONE
Metformin
500 mg per tablet · 8:00 AM
Logged — nice work
One tap and it’s logged
What happens if I miss a dose?
The reminder at dose time is just the start. If you haven’t marked it taken, Cadara is designed to keep nudging you every hour until you do — so one missed alert doesn't have to become a missed dose. Reminders stop at the end of that day and never pile onto tomorrow.
How do I snooze a reminder?
On an overdue dose, tap Snooze (the little moon). Cadara holds the nudges for a bit and reminds you again shortly — perfect for “I can’t take it this second but don’t let me forget.”
Today
DUE NOW
Metformin
500 mg per tablet · 8:00 AM
Today
LATER
Metformin
500 mg per tablet · 8:00 AM
Snoozed · we’ll remind you at 1:00 PM
Tap Snooze to be nudged later
How do I stop reminders waking me overnight? PRO
Turn on Quiet Hours in Settings and set a window (say 10 PM–7 AM). It silences the hourly follow-up nudges during that window — but a dose actually due in those hours still rings once at its real time.
Settings
Quiet Hours
Mute overdue nudges overnight
Settings
Quiet Hours
Mute overdue nudges overnight
Quiet from 10:00 PM to 7:00 AM
Flip one switch
How do I test that my notifications work?
Go to Settings → Test notifications. Two sounds play over about 15 seconds — the standard iPhone sound, then Cadara’s soft pill-bottle rattle — so you can confirm alerts come through and pick the sound you like.
Settings
Notifications
Check sound & alerts work
Settings
Playing test sounds…
Standard iPhone sound
Cadara pill-bottle rattle
If you hear these, you’re all set.
Hear your reminder sounds
How do I change the reminder sound?
In Settings you can switch between Cadara’s pill-bottle rattle and the standard iPhone sound. Use Test notifications to hear both before you decide.
Why not just use my phone’s alarm?
A plain alarm rings once and forgets. It doesn’t know whether you actually took the pill, doesn’t track your supply, doesn’t warn about interactions, and keeps no record for your doctor. Cadara is built around the moment an alarm can’t handle — when you dismiss it and life moves on.
Doses & schedules

Changing doses & fixing history

How do I take a different amount on different days?
When adding or editing, turn on the option to vary the dose, then set each one — for example 1 tablet in the morning and ½ at night, or a different amount on certain weekdays.
How do I edit a medicine (name, strength, times)?
Open the medicine — tap its name on Today or in the Cabinet — then tap Edit. Change anything: name, strength, times, amounts, schedule, supply, pharmacy, or notes, and tap Save. Your past history stays intact.
How do I fix a dose I forgot to log?
Open the medicine to see its dose history, then tap the dose you want to fix to flip it between taken and not taken. Cadara adjusts your remaining supply to match automatically. (To set the exact count by hand instead, use Adjust.)
Metformin
DOSE HISTORY
Wed, Jun 11 · 8:00 AM
MISSED
Metformin
DOSE HISTORY
Wed, Jun 11 · 8:00 AM
✓ TAKEN
Supply count updated
Tap a past dose to fix it
How do I look at a future day’s plan? PRO
Open the calendar from the Today screen and tap any upcoming day to see exactly what’s scheduled — great for filling a weekly pillbox. Looking back at history is always free; looking ahead is part of Pro.
Pick a day
June 2026
8
9
10
11
12
13
14
15
16
17
18
19
20
21
Tap any day to see its plan
Schedule
Sunday, June 14TOMORROW
8:00 AM
Metformin
take 1 tablet · 500 mg per tablet
8:00 PM
Amoxicillin
take 1 capsule
Tap a day → see the plan
Cabinet, refills & supplies

Your cabinet & refills

How does the Cabinet work?
The Cabinet is your shelf of bottles and vials. Each one fills or empties to show how much is left and changes colour — purple is fine, amber means running low, red means empty or expired. The tiles up top summarise everything at a glance, and tapping any bottle shows its details and Refill / Reorder buttons.
Medicine Cabinet
CABINET
Stocked
REORDER
6 days
ALERTS
1
Tap a bottle for details
Amoxicillin
Amoxicillin
6 days left · running low
Manufacturer expiry · Mar 2027
Tap a bottle for its details
How do I refill a medicine I got more of?
Open the medicine (or the Reorder screen) and tap Refill, enter how many you added, and confirm. It’s the same medicine, so your schedule, reminders, and history all stay exactly as they were — it just tops your supply back up. Only refill once the new supply is actually in your hands, since it resets the count your reorder reminders rely on.
Refill
Metformin
8 left · running low
How many did you add? 60
Refill
Metformin
68 tablets · ~34 days left
Same medicine — history kept
One tap tops up your supply
How do I refill a liquid?
Exactly like a pill, but you enter how many millilitres you added (or mark it as a fresh full bottle). Cadara updates the liquid level and the days-of-supply estimate. If you’re opening a brand-new bottle, update the first-opened date too.
What does “first opened / puncture date” mean?
Liquids like eye drops and insulin expire a set time after you open them, no matter how much is left. Record the day you first opened (punctured) the bottle and a use-within number of days (28 by default), and Cadara shows a discard-by date and warns you when it arrives — even if there’s liquid remaining.
How do I fix the supply count if it’s wrong?
Open the medicine and tap Adjust to type the exact number you actually have. Use Adjust for a quick correction; use Refill when you’ve genuinely added more stock.
How do I reorder or message my pharmacy? PRO
On the Reorder screen, tick the medicines you’re low on and tap send — Cadara writes the refill request and hands it to your Messages or email, already grouped by pharmacy. No phone call, no retyping your list.
Does Cadara track how much I have left? FREE
Yes — as you log each dose, Cadara updates the supply you have left, shows your days remaining, and warns you before you run low. Low-supply and expiry warnings are free for everyone.
Caregivers

Caring for someone else

Who is Cadara for? Can I manage someone else’s medicines?
Cadara is intended for adults — 18+, or the age of majority where you live. As a caregiver, you can use it to help manage medications for another adult — for example, an older parent or a partner — whether you set things up on their phone or keep track from your own. It isn’t designed for tracking children’s medicines.
How do I set up Cadara on a parent’s phone?
Turn on Caregiver Mode. Their whole screen becomes today’s medicines and one big Take Now button — no menus to get lost in. You set everything up once; they only ever see the simple view.
Good morning, Mom
Metformin
1 tablet · 8:00 AM
Good morning, Mom
Metformin
1 tablet · 8:00 AM
All done for today
One big button — that’s it
How do I lock the settings so they can’t be changed?
In Caregiver Mode, set a 4-digit PIN. The simple Take-Now view stays open for them, but medicines, schedules, and settings sit behind your PIN, with a recovery code in case it’s ever forgotten.
How do I see what they actually took?
Every tap is logged the moment it happens, with the time. Open the medicine’s history or the History calendar to review it, and export a shareable PDF for appointments.
Can I see their doses from my own phone?
No — Cadara runs entirely on one phone, with no accounts and no cloud. The medication records stay on that device.
In Caregiver Mode, how do I undo a dose that was marked taken by mistake?
On purpose, there’s no undo button inside Caregiver Mode — a taken dose shows as a calm green Taken confirmation, so a confused patient can’t accidentally un-mark their own medicines. To fix a mistaken tap, the caregiver briefly steps out of Caregiver Mode: open Settings, enter the 4-digit PIN to unlock (that turns Caregiver Mode off), then on the Today screen tap the dose that’s marked Taken and choose Undo. Turn Caregiver Mode back on in Settings when you’re done. If you’ve also switched on “Disable Untake from the main screen,” turn that off first, undo the dose, then switch it back on.
How do I turn Caregiver Mode off?
While Caregiver Mode is on, the Settings screen stays locked so the setup can’t be changed by accident. To turn it off:
  1. Open Settings. Because Caregiver Mode is on, you’ll see “Settings are locked.”
  2. Enter the 4-digit PIN you chose at setup and tap Unlock. That switches Caregiver Mode off and opens the full settings.
  3. Forgotten the PIN? Tap Forgot PIN? and enter the 8-character recovery code from setup (you were asked to photograph it with the caregiver’s own phone). That also turns Caregiver Mode off — and clears the PIN and recovery code, so turning it on again creates fresh ones.
Once it’s off, the Caregiver Mode toggle reappears in Settings if you want to turn it back on later.
More than one person

Tracking several people

Can I keep medicines for more than one person on my phone? PRO
Yes. Tracking one person is always free; with Pro you can add up to five people on one phone — you, Mom, Dad — and each person gets their own medicines, supplies, trips, history, reminders and color. It all still lives on that one device, with no account and no cloud.
How do I add another person?
In Settings, turn on Multiple users (that’s the Pro step), then open People → Add a person, give them a name and pick a color. Cadara switches to the new person right away so you can start adding their medicines.
How do I switch between people?
Tap the name badge at the top of any screen and choose who you’re viewing. Each person has their own color, so the app gently tints to show whose screen you’re on — no mixing up your pills with Mom’s.
Is each person’s information kept separate?
Yes. Switching to a person shows only their medicines, history and reminders — no one’s list bleeds into anyone else’s. And as always, everything stays on the one device; nothing is uploaded.
What happens if I remove a person?
Removing a person permanently deletes that person and all of their medicines, supplies, trips and history on the device — there’s no undo, so Cadara asks you to type DELETE to confirm. The primary person (the first one set up) can’t be removed.
Privacy, data & backup

Your data & privacy

Where is my medication data stored?
On your phone, and only your phone. Cadara has no account system and never sends your records to us — no ads, no trackers. (One optional lookup, which you can turn off in Settings, sends only a medicine name you type to a public drug database.)
How do I back up or move to a new phone? FREE
In Settings, create a backup file locked with a passphrase only you know, then restore it on the new phone. Backing up, exporting, and restoring your own data are always free.
How do I lock the app with Face ID?
Turn on app lock in Settings. Cadara then asks for Face ID, Touch ID, or your passcode each time it opens, so your medicine list stays private if someone else picks up your phone.
How do I export a summary for an appointment?
Open the Medication Summary (or a medicine’s history) and tap share. Cadara builds a clean list of your medicines, doses, and schedule that you can send or print for an appointment.
Where do possible interaction heads-ups come from?
Cadara flags possible duplicate-therapy and interaction concerns from open data, as a heads-up to discuss with your pharmacist. It’s a safety prompt, not medical advice — always confirm with a professional.
Troubleshooting

When something’s not right

My reminders aren’t arriving — how do I fix it?
First run Settings → Test notifications. If you hear nothing: open the iPhone’s Settings → Notifications → Cadara and make sure alerts and sounds are allowed; check that a Focus mode or Do Not Disturb isn’t silencing them; and that Low Power Mode isn’t delaying alerts. Cadara’s reminders are local, so once permissions are on they fire even with no internet.
A dose shows “missed” but I took it — how do I fix it?
Open the medicine, find that dose in its history, and tap it to mark it taken. Cadara updates your supply count to match. See “How do I fix a dose I forgot to log” above.
I’m travelling and the times look wrong — what do I do?
When your time zone changes, Cadara asks before changing anything. By default your medicines keep their usual clock time; for medicines where the spacing between doses matters more, you can choose to shift those instead. See Travel below.
Pro & pricing

What’s free, what’s Pro

Is Cadara free? FREE
Free is a complete pill reminder: up to 5 medicines with the full reminder engine (including the hourly nagging), interaction heads-ups, history for those medicines, backup & restore, and local Caregiver Mode. Not a demo — the core job is free for good.
What do I get with Pro? PRO
Unlimited medicines, history for all of them, look-ahead planning, Quiet Hours, shareable PDF reports for appointments, reorder & pharmacy management, unlimited supply tracking, travel mode, and caring for up to five people on one phone. Pro only grows over time — the free plan never shrinks.
What does it cost?
Pro is $2.49 USD / month, or $19.99 USD once for Lifetime of the Product (pay once — no subscription, no renewals; stays unlocked for the life of the product). Prices show in US dollars; your App Store charges in your own local currency automatically. The free plan is free forever — no card required.
If I don’t pay, do my medicines stop working?
Never. Every medicine you add stays free to remind: reminders, nagging and interaction heads-ups are never locked behind Pro, and you can export all your data anytime. The free plan limits adding new medicines beyond 5, and shows in-app history for 5 medicines of your choice (Pro shows history for all).
How much history can I see for free?
The free plan keeps your in-app History view for 5 medicines of your choosing — useful if you loaded up extra medicines. You pick which five the first time, and it locks in. Reminders, nagging and interaction heads-ups keep firing for every medicine regardless, and you can always export all of your history for free. Cadara Pro opens History to every medicine.
Travel & time zones

On the move

What happens to my reminders when I change time zones?
Cadara notices and asks before doing anything. By default your medicines keep their usual clock time — 8:00 AM stays 8:00 AM where you are. For medicines where the gap between doses matters more, you can choose to shift those instead. Nothing changes without your say-so.
How do I plan medicines for a trip? PRO
Open Travel mode, enter your trip dates, and Cadara helps you work out how much to pack, with a buffer for delays — plus a heads-up to reorder before you leave if you’d run short while away.
No matchesTry a simpler word like “refill,” “snooze,” or “liquid” — or ask us below.
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